Industry package — med spa & aesthetics
Med Spa Front Office
Consults booked while the floor stays covered.
Every room is running and the phone is at the front desk nobody can leave. Med Spa Front Office answers consult enquiries the moment they arrive, books them against your real availability, and knows exactly where the line is between a booking question and a medical one.
Illustrative interface — sample data. Not a screenshot, not a customer, not a result.
Ringing…
Rooms full. Desk unattended.
Voicemail.
Returned Monday. Already booked elsewhere.
Outcome
Consult lost over a weekend.
CallerHi — do you do consultations for injectables?
NeverMissWe do. Consults are complimentary — would Saturday morning suit?
CallerIs it safe if I'm on medication?
NeverMissThat's one for the provider — I'll book the consult and flag it for them.
Outcome
Booked — Saturday, 10:30 AM.
The dashboard
Written down, every time.
What you see the next morning: what came in, what happened, and what it was worth. The panel below is rendered live in your browser — it is interface design, and the data in it is invented.
Illustrative interface — sample data. Not a screenshot, not a customer, not a result.
Call feed
- New caller5:20 PM
Injectables consult — booked Saturday
BookedAnswered in 1s - New caller4:02 PM
Asked about pricing on a package
QuotedAnswered in 1s - Existing client1:15 PM
Moving next week's appointment
BookedAnswered in 1s - New caller11:48 AM
Medical question — routed to provider
Needs a personAnswered in 2s - New caller10:22 PM
After-hours consult request
After hoursAnswered in 1s
Consults booked this month
0
Consult requests that reached the calendar without anyone leaving the floor.
Illustrative interface — sample data.
- Calls answered
- 341
- Sent to voicemail
- 0
- Routed to a provider
- 18
What it does
Six things, done every time.
No feature list dressed up as a promise — this is the actual behaviour.
Books consults against real availability
It knows which provider does which treatment and how long each takes, so a booked consult is one the calendar can actually honour.
Never gives medical advice
Anything touching suitability, medication, contraindications or outcomes goes to a provider with the question attached. It does not guess and it does not reassure.
Handles the pricing question carefully
It answers what you have told it to answer and routes the rest. Nothing about your pricing goes out that you have not approved.
Covers the after-hours window
Evening and weekend enquiries are when people research aesthetics. Those are answered, not returned on Monday.
Protects the treatment floor
The front desk stops being an interruption. Nobody steps out of a room to answer a question about parking.
Confirms and refills
Consults get confirmed ahead, and a cancelled slot is offered to someone already waiting for that time.
What is a missed consult worth?
Your clinic's numbers. Nothing is filled in — put in what you actually see.
Missed consult value per year, on your numbers
—
Fill in all three and the total appears here. Nothing is assumed on your behalf.
Your three inputs multiplied across 52 weeks. Arithmetic on figures you supplied — not a benchmark, a projection, or a claim about our results.
Proof slot — intentionally empty
Reserved for real, cleared, on-the-record customer material. Nothing is placed here until it exists and has been approved.
Have it call you.
Leave your number and one of us gets back to you — a real conversation about your line, not a sales sequence.
Or reach a founder directly
- Liam Hawke, Co-Founder — 562-212-3121
- Fischer Jackson, Co-Founder — 562-243-2431